Restaurant & service

Back of House (BOH)

Also called: BOH, back of the house, heart of house

The kitchen and behind-the-scenes operations of a restaurant — cooks, dishwashers, prep, expo, and kitchen management.

"Back of house" (BOH) refers to all the operations of a restaurant that customers don't see directly — the kitchen, dish pit, walk-in, and prep areas. Traditionally not tipped, but the landscape has shifted with non-traditional tip pools.

BOH roles typically include:

  • Line cooks
  • Prep cooks
  • Dishwashers
  • Expediters ("expo")
  • Chef de partie / sous chef / executive chef
  • Pastry cooks
  • BOH managers

Under the 2018 FLSA amendments and the 2021 DOL final rule, BOH employees can now legally participate in a "non-traditional" tip pool — but only if the employer doesn't take any tip credit. Every worker in the pool, including BOH, must receive full state/federal minimum wage as direct pay.

This has prompted some restaurants (particularly higher-end concepts) to switch to a service-charge model: the customer pays a built-in 18–22% service charge, the restaurant pays everyone full hourly wages, and the service charge is split FOH/BOH at the owner's discretion. Other restaurants maintain traditional FOH-only tip pools.